2009-11-04T20:55:00.001-08:00

ORDERING

How to order online:

To make a purchase, kindly fill in the form found at the bottom of the page with the needed information. A payment advice will be send to you within the next 24 hours upon confirmation of purchase.

After the payment invoice has been sent, you are required to make the payment within the given time frame of 24 hours. Failure to do so will result you in getting blacklisted from future purchases and the item will be released to the next available buyer.

Please take note that the items you are intending to purchase may be sold out by the time we send you a payment invoice, even though stated as available on the site during the time of ordering. As we are unable to keep track of our inventory all the time, the stock quantity will only be updated every few hours. We would strongly advise that you should also fill in other items you would like to purchase in case of merchandise being under pending or sold.

Even at the point of time that the items are all under pending or sold, we will still email to inform you regarding the availability of the merchandise you wish to purchase.

Do email us at candidclosets@hotmail.com if you do not receive our email within 24hours. Please do check your junk and trash folder as it might ended up there by mistake.

In the payment invoice, the total amount to pay including postage and bank account details will be provided.

Modify or Cancel Order:

If you wish to modify or cancel your order, simply contact us at candidclosets@hotmail.com for assistance.

PAYMENT MODE

For local buyers, we accept:

- DBS/ POSB Internet bank transfer

- DBS/ POSB ATM transfer (ATM transfer customers to provide us with a snapshot of transaction receipt for verification purpose)

- PAYPAL (there will be an additional service charge of $5.00 on top of any other charges)

For international buyers, we accept:

- PAYPAL (there will be an additional service charge of $5.00 on top of any other charges)

DELIVERY

All our local and international parcels are being delivered by Singpost. We highly recommend that you opt for registered postage to prevent lost parcels as all registered parcels can be track via Singpost website. We will not be liable for any parcels lost by using normal postage during the duration after posting out.

*Price may vary according to the weight of the item(s), charges might increase.

Local normal postage charges:

- Apparel: SGD$1.50

- Accessories: SGD$1.00

- Bags: $2.50

For every subsequent item, it will be an additional of $0.50. If you would like to have your item delivered via registered postage, please add $2.25 to the total amount tabulated.

International postage charges:

- Normal postage, please add $15.00 to total (standard)

- Registered postage, please add $17.25 to total (standard)

Standard = 1 item. Every additional item is charged at $2-$10 depending on the weight of the item.

MAILING LIST

Candidclosets’ mailer allows you to receive exclusive information about launch of new collections, special promotions, upcoming events etc. If you're not already signed up, simply enter a valid e-mail address at the center of our Web site. If you wish to be removed from our mailing list, please e-mail “UNSUBSCRIBE” to candidclosets@hotmail.com

Rest assured that all e-mail addresses collected in Candidclosets’ mailing list will be kept confidential. Unless otherwise required for internal business operations or by the law, Candidclosets does not disclose your e-mail addresses to third parties.

*customerservice